A Cut Fiber Optic Line Affects Century Link Customers in Valley City and Jamestown


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(NewsDakota.com) – A disruption in phone service is causing a major headache for many people in Valley City and Jamestown and the surrounding area.

Century Link Spokeswoman Carrie Amann tells newsdakota.com that a fiber optic line was cut by a contractor working between Valley City and Jamestown just before noon Thursday.

Amann says they hope to have the line repair later this afternoon or early this evening.

Stutsman County assistant emergency manager Todd Volk says he’s been told that a cable between Valley City and Jamestown was cut accidentally Thursday. It is causing phone service disruptions for both Daktel and Century Link customers, including Stutsman County 9-1-1.

People can still call 9-1-1 from their cell phones, said Volk, but local 9-1-1 calls need to be made to temporary numbers. Century Link customers can call 252-1000 for 9-1-1 services, and Daktel customers can call 952-8911.

Long distance land lines do not work. Local Daktel land lines are still able to call other Daktel numbers, while Century Link land lines can call other Century Link customers.

People are also reporting an inability to use credit cards at some Jamestown businesses because credit card systems run through the phone lines.

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