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ND – (NewsDakota.com) The Jamestown Regional Medical Center joins the National Association of Healthcare Access Management in celebrating Patient Access Management week April 3rd – 9th.

Patient Access Week acknowledges the unique contribution patient access associates have on the patient experience. Patient Access associates are the first person patients and visitors encounter in a health care organization. These dedicated staff members fill the roles of receptionists, registration, insurance verification, financial counseling, and scheduling in the health care organization.

During Patient Access Week JRMC plans to recognize and celebrate the Patient Access Associates who daily serve our patients, visitors, physicians, staff members, and community. The Patient Access team consists of 41 employees from Admissions to Patient Financial Services.

In keeping pace with the rapid changes in health care, the roles and responsibilities of patient access associates in health care organizations has grown. Since its inception in 1982, Patient Access Week acknowledges the expanding role of this group of dedicated professionals.

“The Patient Access and Financial Services team is the face of JRMC before and after their care. The impact made by the Patient Access is an impressionable and unforgettable one. The team assists in relieving financial anxiety for patients in the time of need while still securing the financial security of JRMC. Their day to day duties are impactful to the success of patient experience and JRMC. Thank you to the team for being the difference makers every day. They have welcomed a new leader and management style into their lives, I have much gratitude!” said Alison Kennison, Patient Access Manager.